Last updated: 20th August 2026
This Privacy Policy explains how Unbroken Pride (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use unbrokenpride.com.
We are committed to handling personal information responsibly and in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth), where applicable.
Who we are
Unbroken Pride is operated by Joey Prism, based in Melbourne, Victoria, Australia.
Contact for privacy questions: hello@unbrokenpride.com
Information we collect
We may collect:
Information you provide directly
- name
- email address
- shipping/billing details (if purchasing directly)
- messages you send through contact forms
- email list preferences
Information collected automatically
- IP address
- browser type and device information
- pages visited and approximate time spent
- referring website
- general location (city/country level)
Information from third parties
If you purchase through a retailer or platform (e.g. Amazon, IngramSpark-related stores, payment processors), those services may process your information under their own privacy policies.
How we use your information
We use personal information to:
- process and fulfil orders
- send order confirmations
- respond to enquiries
- operate and improve the Site
- send email updates if you have opted in
- protect the security of the Site
- meet legal or accounting obligations
We do not sell your personal information.
Email communications
If you join the email list, we will send occasional updates about Unbroken Pride, resources, and related information.
You can unsubscribe at any time using the link in any email, or by contacting us directly.
Cookies and analytics
The Site may use cookies and similar technologies to:
- keep the Site functioning properly
- understand basic traffic and usage patterns
- improve content and user experience
You can control cookies through your browser settings. Disabling cookies may affect some Site features.
If we use third-party analytics tools, those providers may process usage data under their own policies.
Payment processing
If payments are made through third-party processors, your payment details are handled by those processors. We do not store full credit or debit card numbers on our systems.
How we store and protect information
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, and disclosure.
This may include:
- secure hosting
- restricted access
- reputable third-party platforms
No online transmission or storage system is completely secure. We cannot guarantee absolute security.
How long we keep information
We keep personal information only as long as needed for the purposes set out in this policy, unless a longer period is required by law.
Order and transaction records may be retained for accounting and legal purposes.
Sharing of information
We may share personal information with trusted service providers who help us operate the Site, such as:
- email service providers
- website hosts
- payment processors
- shipping or fulfilment partners
These providers are only permitted to use the information to perform services on our behalf.
We may also disclose information if required by law, or to protect rights, safety, or security.
International transfers
Some service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure appropriate handling of personal information.
Your rights
Depending on applicable law, you may request to:
- access the personal information we hold about you
- correct inaccurate information
- withdraw consent for email marketing
- request deletion of information we no longer need to retain
To make a request, contact: hello@unbrokenpride.com
We may need to verify your identity before responding.
Children’s privacy
The Site is intended for adults. We do not knowingly collect personal information from children under 18.
Third-party websites
The Site may contain links to external websites. We are not responsible for the privacy practices of those websites.
We encourage you to read their privacy policies separately.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date will reflect the latest version.
Significant changes may also be highlighted on the Site where appropriate.
Contact
For privacy questions or requests: Email: hello@unbrokenpride.com Website: unbrokenpride.com
